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You’re using the Office 365 eDiscovery Export Tool to save your search results in PST file format, but for the reason listed, you’re still getting the error message. You are using a third-party browser and the Click-One browser extension is not installed.The local Internet zone setting is not configured correctly in Internet Explorer.Some other conditions that cause this error are given below: What reasons are behind it and the best alternative of Office 365 eDiscovery export tool? Let’s find out…Īlso Read: Export Office 365 Mailbox to PST using eDiscovery Office 365 eDiscovery Export Tool Not Working – ReasonsĪfter downloading and installing the eDiscovery Export Tool, you still can’t use it because you’re using Internet Explorer 9.0 or later and the app tried to connect to them but failed, or you’re using a third-party browser or unsecured extension. Office 365 users may encounter a bug when using the eDiscovery Export Tool that prevents users from launching the Tool from the Exchange admin center in Exchange Online. If you are using Office 365 eDiscovery Export Tool for backing up your mailbox data and suddenly it crashes, What to do now?
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